How do I purchase from Opportunity Buys?

Where are you located?

What are your hours?

How to order?

Can you ship UPS?

What is LTL Shipping?

What payment types do you accept?

What is your Return Policy?

Should I check local laws before purchasing products?

What is My Items?

What information can members see?

Why is there an Opportunity Buys card in the pictures?

Will you ship international?

I want to place my first order, but I have some questions

How long before an order ships out?

Why won't you ship the product I want by UPS?

Do you only ship parcel packages with UPS?

What does it mean if an item has to be shipped on a pallet?

Do you drop-ship?

How do I confirm an order has been placed?

Why can't I get an actual shipping quote online?

How do I purchase from Opportunity Buys?
We are a wholesale only company. We will not sell to anyone that is not a registered customer. We require your State Tax ID number or proof of business ownership. We also require a current mailing address, email address, and phone number for your business.
Please fill out the online application HERE
The day we receive your information (By 2 PM EST) you will be signed up as a customer and you will be able to access the website by 6 PM EST that day. Business days only (M-F).
We require payment at the time of purchase through credit card.  We do not offer credit accounts or COD payments.
There is a minimum purchase of $100 online.

Where are you located?
1515 Brookville Crossing Way
Indianapolis, Indiana 46239
Map and Directions
Maps go to 7855 E. Brookville Rd.
This is directly in front of our building. Our new street address has not been updated on maps the yet.
Pictures of Our Location

What are your hours?
Showroom
   Monday   9 AM - 7 PM
   Tuesday-Friday   9 AM - 5 PM
Sales Office
   Monday-Friday   9 AM - 5 PM

Holiday Hours

How to order?
You must be a registered customer with Opportunity Buys and have supplied us with an email address to log in to the members portion of the website. You can call us at 317-353-6684 or stop by our showroom at 1515 Brookville Crossing Way, Indianapolis.

Shipping orders can only be filled using the case pack or by the purchase quantity stated in the online catalog,  we do not piece pack shipping orders for most products.  If you require purchasing items by the piece, please stop by our showroom.

Can you ship UPS?
We can ship certain non-fragile merchandise UPS such as many of our toys.  Most of the Poly-resin, pictures, figurines, dolls, etc. we will not ship UPS because we have not had good luck in the past.  We will ship any item we carry with an LTL carrier.  We get discounts with certain carriers and with most carriers you have the option to pay the freight charge collect or have it included on your bill.

What is LTL Shipping?
LTL shipping stands for Less-Than-Truckload. This means the order will be shipped out on a pallet with an LTL company. LTL companies are trucking companies such as Roadway, Fedex Frieght, R+L Carriers, Estes, Old Dominion, to name just a few. This type of shipping is much safer than Parcel Post Shipping as the entire order stays together and is handled very carefully.
In Parcel Post shipping (UPS, FedEX, USPS) boxes have that chance to be tossed around or dropped, so it makes it very difficult to ship fragile items with any hope they will arrive in one piece. It wouldn't do you (the customer) or us (the seller) any good to ship an item just to have it break on the way to your location. Someone would have to eat the cost of the merchandise or go through the hassle of dealing with the shipping company for reimbursement.
A minimum cost for an LTL order is much higher than a UPS order. Any order can be sent UPS as long as the items don't require LTL shipping. An LTL order should be $300-$500 or more to have the freight per item come out to an acceptable percentage.
For a sample LTL shipping rate to your location click here.

What payment types do you accept?
In the showroom we accept Cash, Credit Cards (Visa, MC, AMEX, Discover), and Checks.
For shipping orders, we accept Credit Cards (Visa, MC, AMEX, Discover).

Return Policy?
Please see the store policies

Should I check local laws before purchasing products?
Yes, you are responsible for knowing and understanding your local and state laws. Opportunity Buys Inc makes no representations to the laws governing the possession, sales or marketability of any product we offer. Opportunity Buys Inc makes no representation that the products we offer are legal in your locale. Check your local laws before purchasing any products.

What is My Items?

My Items is your personal product page. You can use this page to watch items that interest you. If you have some items you order often, you can add them to your page to make ordering easier.
To add a product to My Items, click on the My Item button in the product description. To remove a product, click on the Remove button next to the item on the My Items page.
To view your My Items, click on the My Items link at the top right of the page.
You can also use your My Items as a shopping list in the store, it's easy. Add the products you are interested in to your My Items. Then when you visit the store, stop by the front counter and our staff will print your items on a sheet for you. The sheet will include a picture, item information, prices and even the location of the item in the showroom.
*If our internet connection is down or our website is down we will not be able to retrieve your My Items.

What information can members see?
Once a member logs into our website they can see recent inventory information, pricing information and they may place orders online. We fill orders on a first come, first serve basis. Please be aware that inventory accuracy is not 100%.

Why is there an Opportunity Buys card in the pictures\Can I remove it?
There is a card in pictures we take so that anyone looking at our pictures can get a sense of the size of each item.  The card measures 2 inches across and is included in many of the pictures.  If any of our customer wish to use our pictures, they are free to remove the Opportunity Buys card from the picture. Do not directly link to our pictures.

Will you ship international?
Currently we can only ship to the continental United States and Canada. We do not have the capabilities for exporting to any other countries. We cannot ship to Puerto Rico, Alaska or Hawaii due to the high cost of freight to these areas.

I want to place my first order, but I have some questions.
Please give us a call if you are placing your first order with us online. We would like to take a moment to say hello and clear up any questions you may have. (317)353-6684 or 800-894-2816 Mon 9-7, Tue-Fri 9-5. If you know the type and quantity of products you are seeking we can also prepare a very accurate shipping quote for you. If you decide you would like to place an order, you can do so and provide your payment information after we have called you with a final total including shipping. Credit cards are not charged until the order is pulled and ready to be shipped.

How long before an order ships out?
Please allow 1-3 business days for your order to be processed and leave our warehouse. Orders placed after 2PM on Friday or during Saturday and Sunday will begin processing on Monday.
During the holiday season it may take longer to receive your order due to our volume of orders and shipping carrier availability.

Why won't you ship the product I want by UPS?
We carry many items which are very fragile or contain parts that are very fragile. We try very hard to make sure that any product ordered reaches our customers in one piece. Customers are very often unhappy when they receive broken merchandise, processing freight claims does take quite a bit of time and many having many freight claims affects your shipping discounts. Some poly-resin items marked as "fragile/not able to be shipped UPS" we are willing to ship via UPS if the customer is willing to take responsibility for the merchandise. These are packed with Styrofoam but have a chance to break. Glass based items such as motion pictures, touch lamps, humidifiers, and most oil burners will not survive parcel shipping and you will end up with damaged items if shipped UPS. 

We are currently working with DHL on shipping some fragile items, so give us a call and let our sales people tell you about this option.

Do you only ship parcel packages with UPS?
Currently we are using UPS for most of our parcel shipping. We are using DHL for our more fragile items or if a customer requests DHL. We use many different freight carriers for our pallet shipments. 
 
We also allow customers to ship using their own UPS account.

What does it mean if an item has to be shipped on a pallet?
This means that this item is fragile or cannot be shipped parcel post for a reason. You do not have to purchase a pallet of a single item. You can purchase many items and put them all onto a pallet for shipping. The base shipping charge for a pallet starts around $70-$100. For this reason, we recommend a $300-$500 order so that your shipping per piece comes out to a good rate. Very often 500 lbs is just above the minimum shipping cost so you can get a good shipping rate for your merchandise. It is often cheaper to ship large orders by pallet then by UPS. Also by shipping on a pallet your order stays together and it handled as a single unit which leads to less breakage.

We allow our customers to use their own freight carrier accounts if they chose. Please be aware that you will be responsible for completing the Bill Of Lading (we can supply you with NMFC, class and weight), calling in the pickup or supplying us with the phone number and taking care of any issues with the carrier on your own.

For sample LTL shipping rate to your location click here

Do you drop-ship?
We do not offer drop-shipping. Orders may be shipped to an address other than the billing address. Packages shipped by us will have a shipping label with our return address. We can leave the invoice out and our company name off of the package at customers request. Items must still be ordered in required quantities.

How do I confirm an order has been placed?
After you place an order you should receive an email with your order details on it. If you do not receive this email then the order may not be placed. Make sure you press the "Confirm Order" button on the last ordering page. You may also click on the "My Account" link at the top of the page to view orders that you have placed.  You can also call us to check if your order has been received, it may take a few minutes to show up in our system. Credit cards are not charged until the order has been pulled and verified.

Why can't I get an actual shipping quote online?
We charge you the actual shipping rate we get.  With recent fuel prices, shipping has become a major concern with many of our customers and ourselves. Since we carry such a variety of different types of merchandise, this makes it hard to give actual quotes. We have been working on collecting information for all of our items and you will see case dimensions on many items. In most cases we can supply you with actual quotes in only a few minutes over the phone or we can contact you with the quote after you place an order. You will find that the quotes are very close and if it the actual freight is substantially higher we will contact you, no surprises.

Disclaimer
All inventory is new merchandise.
All prices are shown in US funds.
All prices shown are subject to change at anytime.
Every effort is made to keep the website information current and up to date.
Items are subject to being out of stock or deleted at any time.
Any posted dates are subject to change.
We are not responsible for any typographical errors.
We are not responsible for errors in the descriptions of items.
Please notify us regarding any errors or discrepancies concerning our website.
Our products are not an Indian produced or Indian product as defined by 25 USC 305 et seq.