| FAQ's
How do I purchase from Opportunity Buys?
Where are you located?
What are your hours?
How to
order?
Can
you ship Fedex?
What is LTL Shipping?
What payment types do you accept?
What is your Return Policy?
Should I check local laws before purchasing products?
What is My Items?
What information can members see?
Why is there an Opportunity Buys card in the pictures?
Will you ship international?
I want
to place my first order, but I have some questions
How long
before an order ships out?
What
does it mean to have an item shipped on a pallet?
Do you dropship?
How do I confirm an
order has been placed?
Why can't I get
an actual shipping quote online?
How do I purchase from Opportunity Buys?
We are a wholesale only company. We will not sell to anyone
that is not a registered customer. We require your State Tax ID number or
proof of business ownership. We also require a current mailing address,
email address, and phone number for your business. Please fill out the
online application
HERE The day we receive your information (By 2 PM EST) you
will be signed up as a customer and you will be able to access the website
by 6 PM EST that day. Business days only (M-F). We require payment at the
time of purchase through credit card. We do not offer credit accounts
or COD payments. There is a minimum purchase of $100 online.
Where are you
located?
1515 Brookville Crossing Way
Indianapolis, Indiana 46239
Map and Directions
Pictures of Our Location
What are your hours?
Showroom
Monday 9 AM - 7 PM
Tuesday-Friday 9 AM - 5 PM
Sales Office
Monday-Friday 9 AM - 5 PM
Holiday Hours
How to order?
You must be a registered customer with Opportunity Buys and
have supplied us with an email address to log in to the members portion of
the website. You can call us at 317-353-6684 or stop by our showroom at 1515
Brookville Crossing Way, Indianapolis.
Shipping orders can only be filled using the case pack or by the purchase
quantity stated in the online catalog, piece pack shipping
orders for most products. You can also purchase by the piece if you
visit our showroom.
Can you ship Fedex?
Yes, we can also ship any item we carry with an LTL carrier.
What is LTL
Shipping?
LTL shipping stands for Less-Than-Truckload. This means
the order will be shipped out on a pallet with an LTL company. LTL
companies are trucking companies such as Roadway, Fedex Frieght, R+L
Carriers, Estes, Old Dominion, to name just a few. This type of shipping
is much safer than Parcel Post Shipping as the entire order stays
together and is handled very carefully.
In Parcel Post shipping (UPS, FedEX, USPS) boxes have that chance to be
tossed around or dropped, so it makes it very difficult to ship fragile
items with any hope they will arrive in one piece.
A minimum cost for an LTL order is much higher than a parcel order to
make is cost effective. Any
order can be sent parcel as long as the items don't require LTL
shipping. An LTL order should be $300-$500 or more to have the freight
per item come out to an acceptable percentage.
What payment types do you accept?
In the showroom we accept Cash, Credit Cards (Visa, MC, AMEX, Discover), and Checks.
For shipping orders, we accept Credit Cards (Visa, MC, AMEX, Discover).
Return Policy?
Please see the store
policies
Should I check local laws before purchasing products?
Yes, you are responsible for knowing and
understanding your local and state laws. Opportunity Buys Inc makes no
representations to the laws governing the possession, sales or marketability
of any product we offer. Opportunity Buys Inc makes no representation that
the products we offer are legal in your locale. Check your local laws before
purchasing any products.
What is My Items?
My Items is your personal product page. You can
use this page to watch items that interest you. If you have some items you
order often, you can add them to your page to make ordering easier.
To add a product to My Items, click on the My Item button in the product
description. To remove a product, click on the Remove button next to the item on
the My Items page.
To view your My Items, click on the My Items link at the top right of the page.
You can also use your My Items as a shopping list in the store, it's easy. Add
the products you are interested in to your My Items. Then when you visit the
store, stop by the front counter and our staff will print your items on a sheet
for you. The sheet will include a picture, item information, prices and even the
location of the item in the showroom.
*If our internet connection is down or our website is down we will not be able
to retrieve your My Items.
What
information can members see?
Once a member logs into our website they can see recent
inventory information, pricing information and they may place orders online. We fill orders on a
first come, first serve basis. Please be aware that inventory accuracy is
not 100%.
Why is there an Opportunity Buys card in the pictures\Can I remove it?
There is a card in pictures we take so
that anyone looking at our pictures can get a sense of the size of each
item. The card measures 2 inches across and is included in many of the
pictures. If any of our customer wish to use our pictures, they are
free to remove the Opportunity Buys card from the picture. Do not directly
link to our pictures.
Will you ship international?
Currently we can only ship to the continental United
States and Canada. We do not have the capabilities for exporting to any
other countries. We do not ship to Puerto Rico, Alaska or Hawaii due to the
high cost of freight to these areas.
I want to
place my first order, but I have some questions.
Please give us a call if you are placing your first order with us online. We
would like to take a moment to say hello and clear up any questions you may
have. (317)353-6684 or 800-894-2816 Mon-Fri 9-5. If you know the
type and quantity of products you are seeking we can also prepare a very
accurate shipping quote for you. If you decide you would like to place an
order, you can do so and provide your payment information after we have
called you with a final total including shipping. Credit cards are not
charged until the order is pulled and ready to be shipped.
How long before an order ships
out?
Please allow 1-3 business days for your order to be processed and leave our
warehouse. Orders placed after 2PM on Friday or during Saturday and Sunday will
begin processing on Monday.
During the holiday season it may take longer to receive your order due to
our volume of orders and shipping carrier availability.
What
does it mean to have an item shipped on a pallet?
This means that the order is shipped out as a single unit on a wooden
pallet. You do not have to purchase a pallet of a single item. You can
purchase many items and put them all onto a pallet for shipping. The base
shipping charge for a pallet starts around $70-$100. For this reason, we
recommend a $300-$500 order so that your shipping per piece comes out to a
good rate. Very often 500 lbs is just above the minimum shipping cost so you
can get a good shipping rate for your merchandise. It is often cheaper to
ship large orders by pallet then by shipping each case separately. Also by shipping on a pallet your
order stays together and it handled as a single unit which leads to less
breakage.
We allow our customers to use their own freight carrier accounts if they
chose. Please be aware that you will be responsible for completing the Bill
Of Lading (we can supply you with NMFC, class and weight), calling in the
pickup or supplying us with the phone number and taking care of any issues
with the carrier on your own.
Do you dropship?
YES. We offer dropshipping through our dropship website www.obidropship.com. It is free to sign up.
There are no additional charges for using our dropship service other than the price on the item and the shipping costs shown.
How do I confirm an order
has been placed?
After you place an order you should receive an email with your order details
on it. If you do not receive this email then the order may not be placed.
Make sure you press the "Confirm Order" button on the last ordering page.
You may also click on the "My Account" link at the top of the page to view
orders that you have placed. You can also call us to check if your
order has been received, it may take a few minutes to show up in our system.
Credit cards are not charged until the order has been pulled and verified.
Why can't I get an
actual shipping quote online?
You will find our online quotes are very accurate in most cases.
We charge you the actual shipping rate we get. With recent fuel
prices, shipping has become a major concern with many of our customers and
ourselves. Since we carry such a variety of different types of merchandise,
this makes it hard to give actual quotes when mixing merchandise. We have been working on collecting
information for all of our items and you will see case dimensions on many
items. In most cases we can supply you with actual quotes in only a few
minutes over the phone or we can contact you with the quote after you place
an order. You will find that the quotes are very close and if it the actual
freight is substantially higher we will contact you, no surprises.
Disclaimer
All inventory is new merchandise.
All prices are shown in US funds.
All prices shown are subject to change at anytime.
Every effort is made to keep the website information current and up to date.
Items are subject to being out of stock or deleted at any time.
Any posted dates are subject to change.
We are not responsible for any typographical errors.
We are not responsible for errors in the descriptions of items.
Please notify us regarding any errors or discrepancies concerning our
website.
Our products are not an Indian produced or Indian product as defined by 25
USC 305 et seq.
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